Email templates

There are templates for notifications sent by e-mail, which can be used to to define the content and presentation of the messages. Each template can be defined in multiple languages and in HTML format and as a simple text message.

To edit the templates, you must be logged on with system administrator permissions. Then go to Administration > Templates > Email Templates.

Email template types

Each template is based on a template type. The following table describes the available template types for item-related notifications. Templates of the template type “Item changed” are also available for workflows.

Item Type	Description
Item change	Item created or changed
Item created by e-mail	Item created by e-mail
Item plan/expense	Expense changed
Reminder	Global reminder of items due
Send from item	Email sent from item
Item reminder	Item-related reminder
E-mail item creation rejected	Item could not be created by e-mail

The following table describes the template types that are available for administrative notifications.

Item Type	Description
Welcome	Welcome message after (self-) registration
Forgot password	Response to “Forgot password” action
Calendar change	Calendar change
Two factor authentication	Code for two factor verification
Plugin	Templates for Plugins

Notification Events

The system creates notifications based on notification events. Each notification event is assigned a global or an item type-specific or a workspace type-specific and item type-specific or workspace-specific notification template. The item-specific events are

• Item created

• Item created by e-mail

• Single item change

• Budget/Plan/Expense changed

• Send e-mail from item

Editing an item set does not trigger a notification event.