Managing Guest Users#

sysman sysadmin

Allegra can be configured so that users can register themselves as regular system users or so-called guest users. Guest users only have limited access to the system and can only create items and view and modify their own.

The handling of guest users essentially corresponds to that for regular users (see Managing Regular Users) with the differences listed below. To manage guest users, go to Administration > Users and Groups > Customers ….

Registration of guest users by email#

You can allow people to create items by email. In this case, a new guest user can be created automatically if the email comes from an authorized domain. The system tries to guess the first and last name. The automated email response contains a link to the newly created item and a link where the person can register, even if self-registration is not enabled.

Permissions for guest users#

Guest users cannot be directly assigned roles. Instead, they must belong to a group and inherit their permissions from this group.

Functions available to guest users#

Guest users can only

  • view a list of their open and closed items

  • create new items

  • add comments to their own open items

  • close their own items

LDAP support for guest users#

There is no LDAP support for guest users.