Notifications

Allegra can automatically inform you and other users about item-related activities and system events. There are four classes of notifications in total:

• Notifications due to item activities

• Notifications due to due or overdue items (reminders)

• Notifications through a workflow activity

• Notifications through system events such as the registration of a new user

The following notification channels are available to you:

• Your email account

• Your personal message history in Allegra

• External chat programs like Slack or MS Teams

This section explains the principles and how notifications work due to item activities such as creating items or adding comments.

A complete notification configuration consists of three steps:

1. Definition of notification triggers

2. Definition of notification conditions

3. Assignment of notification triggers and conditions to workspaces

• Item-related notifications explains how events on an item can lead to the sending of notifications.

• Reminders describes the configuration and functionality of reminders via a notification channel.

• System-related Notifications describes the notifications that can be sent due to system events such as the registration of a new user.

• Notifications from Workflows describes how the workflow system can initiate notifications.

• Email Templates describes how to customize the content and formats of notification emails.