Notification rules

Notification rules#

Notification rules determine which item-related notifications you receive. A rule can be assigned to a specific workspace or to all workspaces without an explicit rule.

There is a system-wide default configuration that every user can fully or partially customize.

Note

Each user decides for themselves which notifications they receive. No one is flooded with notifications against their will.

A notification rule combines a notification trigger, which generates a message based on an event, with a notification filter, which checks whether the message matches the configured criteria. If it does, the message is delivered; otherwise it is discarded.

  1. Go to Administration > Notifications > Notification rules.

    ../_images/customizeAutomail.png

  2. Click Add to create a new rule, or select an existing rule and click Edit.

    ../_images/assign1.png

  3. Select a workspace, a notification trigger and a notification filter.

Hint

There is a special entry for all workspaces that are not explicitly configured.

  1. Save the rule.